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KFD & Associates (KFD,
we, us or our) values your business
and is committed to helping to protect the privacy of our customers’ personal
information. It may be necessary for customers to share certain personal
information with us to allow our company to operate effectively in delivering
services to them. We respect that trust and as such, have implemented
policies and procedures as part of our compliance efforts in view of the
Personal Information Protection and Electronic Documents Act (PIPEDA)
in Canada and Federal and/or State Privacy legislation in the US. Personal
information is information about an identifiable individual, as more particularly
defined in PIPEDA, applicable Federal and State legislation, and applicable
Provincial privacy legislation. This statement applies to a collection,
use and disclosure of personal information in Canada and the US.
How We Collect, Use
and Disclose Your Information
Customers may share
personal information with KFD & Associates so that we may provide them
with products and services that best meet their needs.
We may use this information in order to:
Respond to Customer inquiries or concerns
Perform Tasks requested by Customer
Notify Customers of new/special products or services
General Personal
Information Practices
In addition to the
above, KFD & Associates generally uses personal information:
To maintain business records for reasonable periods
To manage and administer our business
To meet legal, regulatory, insurance, security, audit and processing
requirements
Otherwise with your consent, or as permitted or required by law
We do not sell or share customer information.
Our Websites
In general, you can
visit our websites and view their content while remaining anonymous by
not providing any personal information. Our websites collect non-identifiable
information that becomes available to us as a result of your visit to
our website. This information includes, for example, your IP address (a
number automatically assigned your computer when you visit the website,
and which is logged by our servers), your Internet Service Provider (ISP),
your Web browser, the type of operating system, the domain name of the
website which linked you to our site, and the pages you visited while
you were using the website.
Cookies. We may from time to time use cookies on this website.
Cookies are small text files that your web browser leaves on your hard
drive to allow for personalization of certain aspects of visits to websites
or identify a visitor's browser to a website each time the site is visited.
Information that may be gathered from cookies by us in this way is only
used on an aggregate basis. Unless a visitor specifically provides their
identity to us (e.g. by providing information through an online form or
sending us correspondence from the website), we will not know who the
individual visitors are. We may use cookies to store preferences; record
session information; develop information about website visitors’ general
preferences and interests; or record past activity at a site in order
to provide better service when you return to our site.
You can disable cookies using your Internet browser's settings. Please
consult your browser's help function for information on how to disable
cookies. Note that if you disable cookies, certain features of our website
may not function properly.
Contacting Us. If you make inquiries through the contact methods
in the “Contact Us” or similar sections of our websites, these inquiries
are forwarded to the relevant department, and are used to respond to your
inquiry and maintain a record of correspondence.
Third Party Links. Our websites may contain links to other websites
that are provided as a convenience only, and which may have different
privacy policies and practices than KFD & Associate’s. We have no responsibility
for such third party websites, and individuals are advised to review the
privacy policies of any third party websites they visit.
We Strive to Protect
Your Personal Information
All Employees who
are granted access to customer records are instructed as to the need to
keep this information protected and confidential, and that they are to
use the information only for the purposes intended. This expectation is
clearly and formally communicated.
We’ve also established physical and systems safeguards, along with the
proper processes, to protect customer information from unauthorized access
or use.
Your Privacy Choices
Consent to the collection,
use and disclosure of personal information may be given in various ways.
Consent can be express (for example, orally, electronically or on a form
you may sign describing the intended uses and disclosures of personal
information) or implied (for example, when you provide information necessary
for a service you have requested). Consent may be given by your authorized
representative (such as a legal guardian or a person having a power of
attorney). Generally, by providing us with personal information, we will
assume that you consent to our collection, use and disclosure of such
information for the purposes identified or described in this privacy statement,
if applicable, or otherwise at the time of collection.
You may withdraw your consent at any time (subject to legal and contractual
obligation and on providing us reasonable notice) by contacting our Privacy
Officer at the address below. Please be aware that withdrawing your consent
may prevent us from providing you with the requested product or service.
We may be required or permitted under statute or regulation to collect,
use or disclose personal information without your consent, for example
to comply with a court order, to comply with local, federal or foreign
laws or regulations or a legally permitted inquiry by a government agency,
or to collect a debt owed to us.
Access and Correction
KFD & Associates may
establish and maintain a file of your personal information for the purposes
described in this statement, which will be accessible at the address below.
If you wish to request access or correction of your personal information
in our custody or control, you may write to our Privacy Officer at the
address below. Your right to access or correct your personal information
is subject to applicable legal restrictions.
Contacting Us
For more information
about our privacy policies and procedures, or to withdraw consent or request
access or correction, please contact our Privacy Officer at:
Privacy Officer
KFD & Associates
632 English Bluff Road
Tsawwassen, B.C
V4M 2N4
604-637-7676
Privacy Statement
Changes
This privacy statement
may be revised from time to time. If we intend to use or disclose personal
information for purposes not described in this statement, we will make
reasonable efforts to notify affected individuals in advance, if necessary.
If you are concerned about how your personal information is used, you
should contact us as described above or check back at our website periodically
to obtain a current copy of this statement.
This privacy statement is effective as of 1st December, 2005.
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